Dolphinweb Creative Design Agency Sydney

Privacy & Policy

Privacy Policy – Dolphinweb

Last Updated: 3 Nov 2025

Dolphinweb (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit dolphinweb.com.au or use our services.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, submit a form, request a quote, or purchase a service, we may collect:

  • Name

  • Email address

  • Phone number

  • Business details

  • Project information

  • Billing or payment details

b) Usage Data

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device information

  • Cookies and tracking data

c) Cookies

We use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings.

2. How We Use Your Information

We may use the collected information to:

  • Provide and improve our web design and marketing services

  • Communicate with you regarding projects or support

  • Send invoices, proposals, or service updates

  • Analyse website performance

  • Personalise user experience

  • Run marketing or remarketing campaigns

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.
We may share limited information with:

  • Trusted service providers (hosting, analytics, payment processors)

  • Third-party marketing tools (Google, Meta, email providers)

  • Legal authorities if required by law

All third-party services follow their own privacy policies and comply with Australian privacy laws.

4. Data Security

We take reasonable steps to protect your information through:

  • Secure servers

  • Encryption where applicable

  • Limited internal access

  • Regular security updates

However, no online transmission is fully secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Request that we stop processing your information

To request these, contact us at:
Email: [email protected]

6. Third-Party Links

Our website may contain external links.
We are not responsible for the content or privacy practices of third-party websites.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date.

8. Contact Us

For any privacy-related questions, please contact:

Dolphinweb
Website: https://dolphinweb.com.au
Email: hello@dolphinweb.com.au